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Resources

New Aged Care Standards

The Aged Care Quality Standards are being strengthened as part of the proposed new Aged Care Act and regulatory model.

Website – agedcarequality.gov.au

Phone number – 1800 951 822

My Aged Care

My Aged Care is a government platform to help consumers find information on aged care services.

Website – myagedcare.gov.au

Phone number – 1800 200 422

NSW Department of Health

NSW Department of Health is a central place where you can find and access any information relating to the public health care system from hospitals, professionals, budgets, health facts and much more.

Website – health.nsw.gov.au

Phone number – 02 9391 9000

The Aged Care Quality and Safety Commission

The Aged Care Quality and Safety Commission’s role is to protect and enhance the safety, health, well-being and quality of life of people receiving aged care. It promotes high-quality care and services to safeguard everyone who is receiving Australian Government funded aged care.

Website –  https://www.agedcarequality.gov.au/  

Phone number – 1800 951 822

Leading Aged Services Australia

(LASA) is the national peak body representing all providers of age services across residential care, home care and retirement living.

Website – lasa.asn.au

Phone number – 1300 111 636

Carers Australia

Carers Australia is the national peak body representing Australia’s carers, advocating on behalf of Australia’s carers to influence policies and services at a national level.

Website – carersaustralia.com.au

Phone number – 1800 242 636

Department of Veteran Affairs

Department of Veteran Affairs provides support for a range of clients including veterans and their dependents, and Australian Defence Force personnel. They provide people with services including pensions and compensation, health care, rehabilitation, counselling services and more.

Website – dva.gov.au

Phone number – 133 254

Dementia Australia

You don’t have to deal with dementia alone. Dementia Australia offers information, advice and support, no matter what your experience of dementia.

Website – dementia.org.au/get-support

Phone number – 1800 100 500